Delivery & Returns

UK MAINLAND DELIVERY (INC. NORTHERN IRELAND):

Standard delivery: £4.95
Up to 7 working days sent via Royal Mail tracked 48 hours
As we only access our warehouse on our weekly basis, there are delays to posting times please allow up to 7 working days to receive your item. 
Please note that store pick up is unavailable with Curate Outlet.
Express delivery is unavailable. 


Worldwide Delivery:

European Standard Delivery (Excludes import duties, charges and local taxes) £15
Standard International Shipping (Excludes import duties, charges and local taxes) £25
These charges are for delivery only, therefore all non-UK customers will be responsible for any import duties, charges and local taxes.

Please note not all items are available for standard shipping. Costs may be higher for larger parcels and furniture orders where we may use an alternative courier, please contact us if you require this service via email or phone. 

All orders are shipped with Royal Mail unless specified otherwise. Once shipped, you will be sent your tracking number by either text or email. Should there be a delay or issue with delivery, please contact store@curateshop.co.uk for help in resolving the problem. 

RETURNS ONLINE

In accordance to your consumer rights, for all goods (including sale items) purchased online if you wish to return your purchase for a full refund* within 14 days of our receiving the item(s), please:

Return the goods in perfect saleable condition, in their original packaging, with the invoice as proof of purchase. 

Send the items within 14 days of receipt to:
Returns Department, Curate Outlet, 3 High Street Marlborough, SN8 1AA 

Please Note:

Delivery charges will not be refunded.

The cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.

*Items excluded from this policy are any special orders; earrings; hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.